Please reach us at emma@outcomesmatter.co.uk if you cannot find an answer to your question.
We combine deep sector experience with emerging technology insight — without the jargon or generic frameworks.
Our team has led behaviour and culture change across public services. We co-design solutions that work in your context, not someone else’s.
We’re focused on sustainable, people-centred change that improves outcomes and empowers the professionals delivering support.
We work across public and community services, with particular expertise in:
We also support healthcare and integrated care systems, especially where services intersect with education and social care.
Our experience means we can hit the ground running — no long onboarding needed.
We support a wide range of partners, including:
We’re comfortable working at every level — from operational teams to senior leadership, partnerships, and transformation boards.
We support local authorities to explore, adopt and embed technology in a way that is:
We offer strategy, risk assessment, workforce development, stakeholder engagement and hands-on implementation support.
Co-design is in our DNA — change doesn’t happen to people, it happens with them. We:
This leads to stronger buy-in, better adoption, and more meaningful outcomes.
No — we’re proudly technology-agnostic.
We partner with tech providers when it’s right for the project, but our focus is always on what works best for you.
We focus on building internal capability from day one.
Our approach includes:
We aim to leave every organisation stronger, more skilled, and better equipped for the future.
We know resources are tight, demand is rising, and change can feel risky.
That’s why we:
Our goal is practical innovation — focused on what’s possible, not perfect.
Here’s a flavour of what we do:
Want something specific? We’re happy to share tailored case studies.
It’s a simple, co-designed process:
Whether you’ve got a clear idea or just a hunch that something needs to change it would be great to talk!